Terms and Conditions – Urban Sports
The legal stuff

Terms and Conditions

Welcome to the Urban Sports Website

Please note that If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Urban Sports’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.


All bookings are subject to Urban Sports standard terms and conditions (copies are available from us on request) and the following:- We take no responsibility for bookings that have not received a booking reference. If you are unsure at any time in the reservation process as to whether your transaction has been completed, you should telephone us directly, or email us at info@urbansports.joburg to check that the transaction is complete and obtain the booking reference number. The price of each booking will be as quoted on the app/website at the time you confirm your booking subject only to any inadvertent technical mistake which we shall not be liable for.

We reserve our right to cancel your booking and any future bookings with us if we are refused authority for payment or reasonably believe that payment will be refused at any stage. We are proud of the service we offer and that includes our approach to security. Maintaining your privacy is a priority which is why we use PayFast South Africa as our merchant payment gateway. You can be assured that all the information you enter is safe and secure. Please visit http://www.payfast.co.za for more information.


Urban Sports will not capture or store your card details without your permission and once you have entered your card number into a payment page securely hosted by PayFast, all sensitive data is encrypted and sent to the banks for processing. Some card details can be stored for your convenience but cannot be accessed by Urban Sports and will still require security checks in order to be reused Through PayFast, we have also enabled 3D Secure (Verified by Visa and SecureCode by MasterCard). This is an additional check to confirm no one but you is using your card. This box will appear and ask you to enter a selection of characters from your password e.g. first, third and fifth character. So do not be alarmed if this additional check appears. Other payment methods used are EFT, Zapper as well as cash on arrival. Urban Sports enter into a contract with the person booking the pitch only. Where players pay individually, Urban Sports are collecting this     on behalf of the pitch booker (captain or nominated contact person) and do not enter into a contract with the individual player.

Prepaid Bookings

Full Payment will be deducted from your Credit/Debit Card at the time of making your reservation via the app/website. Discounted booking offers made through on-line and in-app bookings cannot be cancelled and no refunds will be given.

Reserve Online and Pay on Arrival

Your credit card will not be charged. You may pay for your bookings by either cash,card, Zapper or SnapScan. when you arrive to play. Your reservation on the app/website may be cancelled at no charge by doing so via the app/website,. Emailing info[at]urbansports.joburg or by telephone provided it is cancelled at least one full day before the booking. Cancelling your booking on the day, or failing to show, will result in a charge for the booking to your credit card or account.


All transactions will be processed in South African Rands (ZAR).

Credit and Debit Cards

We accept MasterCard and Visa debit/credit cards through ZipZap http://www.zipzap.co.za). If you do not have a credit/debit card please utilise one of the other payment options.

EFT (Electronic Fund Transfer)

If given, please use your unique order number in the reference line for your payment, otherwise please use your team name, or a contact person(s) name as a reference. Banking Details:

Account Holder: Urban Sports
Account Type: Cheque Account
Bank: First National Bank
Account No: 62599458760
Branch: Rosebank Mall 253305

Please forward proof of payment to accounts[at]urbansports.joburg

General Terms and Conditions

If you continue to browse and use this website/app you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Urban Sports relationship with you in relation to this website. The term “Urban Sports” or “us” or “we” refers to the owner of the app/website whose registered office is Urban Sports, Marks Park Sports Club, Judith Road, Emmarentia. The term “you” refers to the user or viewer of our app/website. The use of this app/website is subject to the following terms of use: These Terms and Conditions and the other provisions set out in this app/website which regulate our contractual relationship (the “Other Terms”) contain the entire terms and conditions upon which a contract is created between you and us. You confirm that, in accepting these Terms and Conditions and the Other Terms you have not relied on any representation save insofar as the same has expressly been made a term of these Terms and Conditions and the Other Terms and you understand and agree that you shall have no remedy in respect of any representation subject always to your statutory rights and any claim that may result as a consequence of fraudulent misrepresentation resulting from our negligence.

The content of the pages of this app/website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this app/website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this app/website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this app meet your specific requirements. This app/website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. Unauthorised use of this app/website may give rise to a claim for damages and/or be a criminal offence.

You shall have no rights in relation to copyright, trade marks or other of our intellectual property rights or the intellectual property rights of third parties even though you may use this app/website. From time to time this app/website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). You may not create a link to this app/website from another website or document without Urban Sports prior written consent. Your use of this app/website and any dispute arising out of such use of the website is subject to the law of South Africa.

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